Most commonly asked questions
- How can I tell who downloaded a Statement Download file?
- How do I set up Dual administration for Statement Download?
- How do I assign a Statement File Number (SFN) to users?
- What is a Statement File Number (SFN)?
- What does Awaiting Authorisation mean in Money Transfer?
- Can I see Same Day payments as soon as they are received?
- How do I check what Statement File Number(s) are assigned to users?
- How do I submit a Money Transfer file?
- What is a Multi Processing Day file (MPD file)?
- What is a Single Processing Day file (SPD file)?