Most commonly asked questions
- How can I tell who downloaded a Statement Download file?
- How do I set up Dual administration for Statement Download?
- How do I assign a Statement File Number (SFN) to users?
- How do I use my activation code to log in?
- How do I find the BIC/SWIFT and IBAN code for my account?
- What are the different transaction codes on my statement?
- Who do I contact for help with Bankline?
- How do I authorise or approve a payment or transfer in Bankline?
- What are the cut-off and payment release times for standard domestic payments?
- How do I set the list of destination countries that users can send international payments to?