Most commonly asked questions
- How do I set up Dual administration for Statement Download?
- How much does a Same Day payment cost?
- What is an OIN?
- How do I check what Statement File Number(s) are assigned to users?
- How do I assign OINs to users?
- How do I submit a Money Transfer file?
- Can I see Same Day payments as soon as they are received?
- What does Awaiting Authorisation mean in Money Transfer?
- What is a UB007 unpaid direct debit report?
- How do I check my user setup for Money Transfer?