Most commonly asked questions
- How do I order a chequebook in Bankline?
- What is a certificate of interest?
- I can’t see one of my accounts on Bankline, what should I do?
- How do I order a certificate of interest?
- I already receive an annual certificate of interest from you – do I now need to request this via Bankline?
- How do I order a credit book?
- Why don’t I have the Account services menu option?
- When will I receive the chequebook / credit book I ordered via Bankline?
- Can I have my chequebook / credit book sent to the address detailed on Bankline rather than the statement address?
- I want to order 30 credit books but have been given an error message ‘Number outside acceptable range 0-25’. What should I do?