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Q:

How do I do a Money Transfer File Enquiry?

A:

The file enquiry option allows you to enquire upon any file submitted during the last calendar year.  For “accepted” status files you can also view the transactions within the file.

  • Select Money transfer from the left hand menu
  • Select File enquiry

Note: The menu items displayed are based on privileges assigned to the user

There are 2 search options available:-

Option 1 is a generic search using OIN, status and submission date. This will return a list of files matching the search criteria

Option 2 allows enquiry on the Bankline file ID which was generated whilst submitting the file. This will return details on the file matching the file ID entered.

  • Enter search criteria in either Option 1 or Option 2 and click Search
  • The File enquiry search results screen is displayed
  • Files are listed with most recent first
  • Click on the hyperlink of the required file
  • The file details screen is displayed
  • For a file of accepted status the View transactions button is available
  • Clicking on the View transactions button will redraw the screen showing the transactions within the file.
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