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Q:

What is a UB011 file receipt report

A:

Once a file has been submitted to the Bank for processing a report is made available detailing if the file has been accepted or rejected, the reasons for any rejection and any amendments made to your file to allow it to be processed.

This report will be available for download once your file status has changed from “Authorised” to either “Accepted” or “Rejected.

Note: Reports for test files are not available to download via Bankline, these are reviewed by Helpdesk who will be in contact to advise of acceptance or rejection of your test file.

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