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Q:

How do I authorise a file in SEPA Money transfer?

A:
  • Select SEPA Money Transfer from the left hand menu
  • In the SEPA Money Transfer screen select Authorise file

 Note: The menu items displayed are based on privileges assigned to the user

  • The Authorise file screen is displayed
  • Files are listed with most recent first
  • Select hyperlink of file to be authorised
  • The Confirm file authorisation screen is displayed
  • Click on Confirm authorisation
  • The smartcard authorisation screen is displayed for entering the response code
  • Enter the response from your smartcard reader and click Go
  • The file history has been updated, the file is now awaiting 2nd authorisation by another user

Note: If you do not have Dual File Authorisation switched on, then the file is now fully authorised, if Dual File Authorisation is off then a 2nd authoriser is require to repeat these steps

  • The file will now be passed to the Bank for processing
  • The status of your file can be checked using the File Enquiry option, once your file status has changed to Accepted or Rejected Status, a File Receipt Report will be available for download the following morning
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