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Q:

How do I remove a Batch?

A:

A Batch can only be removed if it is in “Future dated” status.

To remove a Batch, you must have both Remove and File enquiry privileges assigned to you, as well as access to the OIN of the file containing the Batch.

Note: Batch removal is not subject to Dual Authorisation

  • You must perform a file enquiry and bring up the details of the file
  • Then click on the Batch ID of the Batch to be removed and the Batch details screen will be displayed
  • Clicking on Remove batch will invoke a confirmation screen
  • Clicking Confirm will invoke a smartcard challenge
  • Upon successful completion of the smartcard challenge, the Batch removal requested screen will show a summary of the Batch being removed

The removal may take a short while to complete. Check the removal was successful by performing another File enquiry - the batch status will have changed to “Removed”.

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