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Q:

How do I authorise with my Smartcard and QR reader?

A:

When you’re presented with a QR code in Bankline, follow these instructions to authorise:

  1. Insert your card into the reader (with the chip down and facing you) to switch it on 
  2. It will default to the camera view, scan the QR code on your screen using the reader, making sure you keep the code within the red markers 
  3. Once scanned, your reader will ask you to confirm what you're approving. Once you're happy the details are correct, click 'OK' on your reader 
  4. You'll now be asked to enter your Smartcard PIN, enter this and press 'OK' 
  5. Your reader will give you a 10 digit code, enter this into the boxes on your Bankline approval screen

 

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