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Q:

What are Smartcards and Smartcard readers used for?

A:

Smartcards and card readers are a simple and effective security measure.

They work by asking for authorisation when you try to move funds from your accounts or change the functions for managing the movement of funds, administrators set the level at which Smartcard authorisation is needed and control who can use a Smartcard by allocating roles to users.

We're also introducing Smartcard authentication at log in. You may be asked to scan a QR code with your Smartcard reader as part of the log in process.

Each Smartcard is assigned to an individual user, who uses it with any card reader and with their own PIN.

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