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Q:

How do I cancel a Direct Debit?

A:

You can cancel a Direct Debit in Bankline or Anytime Banking. See below for the steps in Bankline.

If you don't have access to Bankline or Anytime Banking, you can cancel a direct debit by using this online form.  

Here are the steps to cancel a Direct Debit in Bankline: 

  1. In the 'Payments' menu, go to 'Direct Debits'
  2. Under 'Domestic Direct Debits', select 'List accounts'
  3. Select the account the Direct Debit leaves from
  4. Find and select the Direct Debit you want to cancel
  5. Select 'Cancel Direct Debit'
  6. You'll then need to approve this with your Smartcard

Cancellation takes two working days to take effect. 

Handy tip: you can only cancel active Direct Debits.

If you're not able to cancel a Direct Debit on Bankline, please contact your customer service team and they'll be able to help you. 

For help with Bankline, you can ring us on 1850 211 609 or +3531 451 3007 from outside Ireland.

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