Most commonly asked questions
- How do I structure a Bankline import file?
- What file formats does Bankline support and what type of payments can I make?
- How do I import a file?
- My payment has a status of ‘Incomplete’ - what does this mean?
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - mandatory field <aaaa> should be present.’
- What is Bankline import?
- Where can I locate the Bankline file import guides?
- Can I amend errors on an imported payment file?
- What does this import error message mean? ‘Your file cannot be imported as it is an unsupported file type. Please ensure that the file you are importing is a text (.txt) file.’
- My import file has a status of 'Imported successfully' -what does this mean?