Most commonly asked questions
- How do I view imported files?
- What extension should my import file have?
- Can I amend errors on an imported payment file?
- My import file has a status of 'Imported successfully' -what does this mean?
- In the import guide, what does ‘M’ mean?
- My import file has a status of 'Imported with errors' -what does this mean?
- How can I check the status of my imported payments?
- What does this import error message mean? ‘This file may be a duplicate of one recently imported. Please check before importing it.’
- What does this import error message mean? ‘Your file cannot be imported as one or more debit accounts contained within the file are not registered to you in Bankline. Please ensure that each debit account has been registered in Bankline prior to re-importing the file.’
- My import file has a status of ‘Validating’ -what does this mean?