Most commonly asked questions
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> is too long.’
- What does this import error message mean? ‘Your preferences do not permit payments to the selected destination country’
- What does this import error message mean? ‘Your file cannot be imported as one or more debit accounts contained within the file are not registered to you in Bankline. Please ensure that each debit account has been registered in Bankline prior to re-importing the file.’
- My import file has a status of ‘Rejected’ -what does this mean?
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> should not be present.’
- Can I authorise imported payments through the normal authorisation screen?
- What does this import error message mean? ‘Please enter the name of the file you wish to import, or use Browse to locate it.’
- How do I automatically reschedule imported payments?
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> contains invalid date. Acceptable date format is DDMMYYYY.’
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> contains non-numeric data.’