Most commonly asked questions
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> contains non-numeric data.’
- How do I view errors on incomplete payment and transfer instructions?
- My import file has a status of ‘Rejected’ -what does this mean?
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> is too long.’
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> should not be present.’
- How do I authorise the import file?
- Can I authorise imported payments through the normal authorisation screen?
- What does this import error message mean? ‘Please enter the name of the file you wish to import, or use Browse to locate it.’
- How do I automatically reschedule imported payments?
- In the import guide, what does ‘n’ mean?