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Q:

How do I search for a payment I've made in a template or bulk list?

A:

Here are the steps to find a payment you've made in a template or bulk list in the past six months: 

  1. Under 'Payments', select 'Manage templates' or 'Manage bulk lists'
  2. Select the appropriate template reference or bulk list reference 
  3. This will bring up the template/bulk list information. On the right hand side of the top box, click 'View payments' 
  4. This will give you a list of payments made from that template or bulk list in the last six months
  5. To see more information on these payments, simply click the payment reference

If you want to find information on payments made over six months ago, please contact the Bankline helpdesk

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