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Q:

How do I make a standard payment?

A:

All payments keyed under the standard payment option will be sent as a Faster Payment. Here are the steps to raise the payment:

  1. Select 'Payments', then 'Make a Payment'
  2. Select 'Standard' under 'Domestic payments'
  3. Select the account you want to pay from (you can use the magnifying glass to help with this)
  4. Select the date you want the payment to arrive
  5. Enter the amount of the payment
  6. Enter the reference you want to appear on your statement.
  7. Enter the name of the beneficiary, their IBAN/BIC
  8. Enter a reference to appear on the beneficiary's statement, so they know who the payment is from and any addition information in the Information for Beneficiary fields
  9. Once all the fields are completed, click 'Make payment'
  10. Check all the information is correct and click ‘Confirm’ once you're happy to go ahead

If you're able to authorise this payment yourself, you'll see a QR code, and you can go on to authorise it with your smartcard. If not, you'll be taken back to the 'Make a payment' screen. Remember to tell the appropriate payment authoriser that there's a payment ready for authorising.

 

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