Most commonly asked questions
- How do I register a third-party account?
- How do I get my activation code?
- How do I add a country to the list of destination countries that international payments can be made to?
- How do I reinstate a user who is locked out but still knows their PIN and password?
- What's an account alias?
- How do I order a smartcard QR reader?
- What is the ‘Maximum payment amount’?
- How do I change my business address?
- How do I reset my PIN and password?
- How do I reinstate a suspended smartcard?